My older mp3 stream on Mediamax have not been working since this move to the new system last month. They are still not working today.
However, since a few hours ago I have been able upload files and they appear soon after, if not immediately. Hurrah.
So I though I would try to sort out my dead mp3 files. The bad news is, the ones on the server seem unusable. Worse news is, that uploading the original file doesn't solve it. But I have found what seems to work. If you don't have a back up of your file though, you may be lost. And if you were using Mediamax to back up files then I feel for you! From the comments left here, it is looking like people have lost some important stuff. Let us hope Mediamax will recover it.
Okay, the mp3 problem. My files are still there in the 'hosted' folder. But when I try to access them through the Mediamax control panel it just sits there forever, waiting for the server. If I try to access them via the link on my blog it's as if there is nothing to download.
I still had a copy of some of the files in my 'filemanager' so replaced the 'hosted' file with that. Made no difference. Tried downloading the file and got an error message. So it looks like it's been corrupted.
I uploaded the file again and copied it into 'hosted'. Wouldn't play. Deleted the originals, uploaded again. Still wouldn't play. Plays fine on my computer.
Then I remembered seeing (in the blog I think) that if you upload a duplicate file, this is recognised and so instead of taking up space a link to the existing file is made. The tip I read said you have to make a change to the file if you want a separate file - not the name, but the contents.
So I cut a bit of silence from the file and uploaded again. Now it works. Almighty pain to have to modify each file, but as they are podcasts I can do that. If it was music, would be difficult, I imagine. I can't find the blog about this at present, but have found this one, which implies the same thing:
...in addition to an industry-leading 250 GB of unique storage, we will also not count duplicate files stored on our servers against that 250 GB storage limit. So, if many Streamload customers are storing the same Britney Spears MP3s that you are storing (come on, admit it!) those MP3s won’t count against your storage quota.
And, I guess, if the file gets corrupted, it's corrupted for everybody.
Perhaps the deleted files will really be deleted during system cleanup and it will be possible to upload a file without having to change its contents. As it is, it's a pretty awful work around.