Software upgrade and upload processing

The following is on the official blog, 16 November:

http://mediamaxblog.blogspot.com/2007/11/software-upgrade-and-upload-processing.html

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UPDATE: We're back up to speed!

Although MediaMax is fully accessible, we are upgrading the server software on a number of our servers today which has caused some delay in uploads being processed.

As always, we will post here when we're back up to speed.
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Errors in November 2007

I'll post updates on the official Mediamax blog about upload delays as comments on this entry, rather than a new one each time.

You can find it from the 'errors list' link at the side.

This has been posted today. See:
http://mediamaxblog.blogspot.com/2007/11/upload-delay.html

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UPDATE: We're back up to normal speeds, thank you for your patience!

Just a quick note to our users that there's a brief upload delay so files won't immediately appear as per normal.

We should be caught up shortly and will update this post when we're caught up again.
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Over 70% of Mediamax users who voted here had extreme problems with the service in October 2007

The poll of Mediamax users on this blog for system performance in October 2007 found 70% saying they experienced extreme problems, with just 5% saying they experienced no problems.

The Mediamax website continues to advertise it as a reliable back up service. Beware.

Here are the figures (total votes 121):

A: No problems : 6 vote (4.96%)

B: Rare problems : 5 votes (4.13%)
(within tolerable levels)

C: Significant problems : 25 votes (20.66%)
(difficult to tolerate)

D: Extreme problems : 85 votes (70.25%)
(causing severe difficulties)

As a graph:


So how is the service performing in November? Polling is now open and will run for a week into December.

There is now a Mediamax users club on the Yuwie social networking site. Yuwie has the functionality of other social networking sites, but users get a cut of advertising revenue - so sharing information with other Mediamax users will pay you!

Click here to join Yuwie if you are not already a member and find the club there.

Mediamax ftp gateway beta 1

Posted on the official blog at:
http://mediamaxblog.blogspot.com/2007/10/mediamax-ftp-gateway-beta-1.html

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Today we announce the availability of MediaMax FTP Gateway Beta 1. You can download the latest bits right here.

What can the FTP Gateway do?
The FTP Gateway lets you use an FTP client to both upload and download from your account instead of using our standard web interface.

What are the requirements to use the FTP Gateway?
To run the MediaMax FTP Gateway Beta you'll need:


Windows 2000, Windows XP or Windows Vista

Microsoft .NET Framework 2.0 (we'll grab it automatically if you don't have it installed yet)

An FTP client like SmartFTP or FileZilla.

Is it secure?
The MediaMax FTP Gateway runs over secure HTTP (https) for both uploads and downloads.

Important Notes

Accounts with a large number of files may not be able to see files for downloading. You will still be able to upload to your account however

You may notice slower transfer speeds than what you may be accustomed to on the MediaMax web interface

Feedback
We would love to hear your feedback about the MediaMax FTP Gateway. To send us feedback, click the feedback link in the main Gateway window, or send us an e-mail.

Support
If you encounter serious issues with the FTP Gateway which are not covered in this document, you can contact our support team at support@mediamax.com. As the FTP Gateway is beta software, we may not be able to immediately solve all issues. Additionally, our support team will not be able to assist with issues regarding third-party FTP clients.

Where can I learn more?
You can read the full release notes either by installing the gateway or you can read them right here

THANK YOU!
We hope you find the FTP Gateway beneficial!
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