Thursday, October 25, 2007

Upload processing - offical blog

New entry on the official blog for 24 October. See:
http://mediamaxblog.blogspot.com/2007/10/upload-processing_24.html

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We have resolved the upload processing issue. Uploads will process immediately now. If you are continuing to have issues please email us at support@mediamax.com. Please type "Uploads" in the subject line.

Thanks again for your patience and support!
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You can't leave comments there, so leave them here.

3 comments:

Luzo Orbit said...

Offical blog 26 October reports:

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Upload processing is currently behind by more than an hour. We are working on resolving the issue. We'll post again here when the situation is resolved.

Thanks for your patience. Our apologies for any inconvenience.
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It may well be the official blog is becoming a useful source of information on what we can expect of upload times and so worth checking!

Hurrah!

WillTRiker said...

Yeah, they finally realised that we prefer to see bad news then no news at all. On the demo Steve and John said that more people at MM have been given editorial rights on their Blog so that coupled with a more active response to emails their support gets hopefully leads to a more informative Blog.

Luzo Orbit said...

Offical blog 27 October reports:

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Just so everyone is aware, we were caught up with upload processing shortly after our last post. Thanks!
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That is referring to the post on 25 October. Two days to actually tell people is not so hot.

I still advocate having a status link on the main web page with as close to real time information as is feasible.