Since 19 September the official Mediamax blog has been reporting :
We are currently experiencing technical issues with our site. When attempting to access the site users may get a 401 error saying that they "are not authorized to view this page". Our IT team is working on correcting the situation. We will post here when it is resolved.
Nearly two weeks later and nothing has yet been posted to say it has been resolved.
Other known problems are files failing to upload, though you get no warning of this. They just do not appear.
Many files are inaccessible. Mediamax say they are working on it. See the quick link to the latest file availability audit on the right.
People being billed incorrectly. If you want to add your name to the list of those who want billing frozen until problems are resolved and dates rolled on by months already lost, then see the quick link on the right.
There are issues with the bulk uploader not working.
The Mediamaxusers poll for performance in September gives system reports as follows (30 votes at the time of writing):
No problems : 0%
Rare problems (within tolerable levels) : 4 (13%)
Significant problems (difficult to tolerate) : 13 (43%)
Extreme problems (causing severe difficulties) : 13 (43%)
If you didn't vote on your experience in September, you still have the first week in October to do so.
See the post previous to this one with suggestions for how Mediamax could improve status reports: