The results of the poll of Mediamax users on the service in September 2007 has now closed (it ran a week into October).
They show that over half of the 58 voters find severe problems with the service. As Mediamax has not responded to the request for service status information on the site, I guess this provides us with a good indication (also see the file availability postings).
Here are the figures (bloggers rounding calculation means the percentages don't add up to 100%):
A: No problems : 1 vote (1%)
B: Rare problems : 6 votes (10%)
(within tolerable levels)
C: Significant problems : 20 votes (34%)
(difficult to tolerate)
D: Extreme problems : 31 votes (53%)
(causing severe difficulties)
As a graph:
Now it would be cycnical to assume that John Hood is resonsible for the 1 vote for 'no problems' (votes are anonymous). But if there is one satisfied customer out there, I hope it does not make Mediamax complacent!
Voting for the service in October is now open - this is posted a week into October. The poll will run for a week into November.