Since 19 September the official Mediamax blog has been reporting :
We are currently experiencing technical issues with our site. When attempting to access the site users may get a 401 error saying that they "are not authorized to view this page". Our IT team is working on correcting the situation. We will post here when it is resolved.
A week later and nothing has yet been posted to say it has been resolved.
Other known problems are files failing to upload, though you get no warning of this. They just do not appear.
Many files are inaccessible. Mediamax say they are working on it. See the quick link to the latest file availability audit on the right.
People being billed incorrectly. If you want to add your name to the list of those who want billing frozen until problems are resolved and dates rolled on by months already lost, then see the quick link on the right.
There are issues with the bulk uploader not working.
I'll do an entry each month where we can report and track progress. Follow the quick links in the side panel to the latest entry and the 'entries by subject' links for past entries.
We can also try a monthly poll. So the current one is what do you think of the Mediamax service in September. You can vote now. I'll run for this a week into October so we can register how the month has gone and then start a poll for October.
People also have wish lists of improvements (top is getting the current system working!!). Follow the quick link to the latest postings on wish lists.