The poll on how you found the service in November 2007 received only 48 votes.
The breakdown was:
A: No problems : 5 votes (10.4%)
B: Rare problems : 7 votes (14.6%)
(within tolerable levels)
C: Significant problems : 12 votes (25.0%)
(difficult to tolerate)
D: Extreme problems : 24 votes (50.0%)
(causing severe difficulties)

So how is the service performing in December? Polling is now open and will run for a week into January.