tag:blogger.com,1999:blog-7456510292762928762.post6374325419528751411..comments2023-10-15T06:56:38.555-07:00Comments on Mediamax - we need you!: Moving over to Linkup - watch out non-paying users you could lose your filesLuzo Orbithttp://www.blogger.com/profile/06650081189927251018noreply@blogger.comBlogger127125tag:blogger.com,1999:blog-7456510292762928762.post-53382482607616907212008-07-02T17:53:00.000-07:002008-07-02T17:53:00.000-07:00Did you guys notice that the Titanic of file stora...Did you guys notice that the Titanic of file storage - The Linkup/Media Max has now taken down the comments on their blog which consists of an update of the many technical problems they actually admit to.<BR/><BR/>And charging peoples credit cards fraudulently? These people should be arrested and should serve a life sentence lecturing business students about how they ran their failure Linkup/Media Max so these students can learn how NOT to run a business.<BR/><BR/>That site is a disgrace. And everytime they are about to get nailed for fraudulent activity, they think a simple name change will let them get away with it.Natehttps://www.blogger.com/profile/18023116533247424228noreply@blogger.comtag:blogger.com,1999:blog-7456510292762928762.post-54255156701130244122008-06-28T06:42:00.000-07:002008-06-28T06:42:00.000-07:00This is a serious nightmare. With no warning theli...This is a serious nightmare. With no warning thelinkup deleted over 200 TERRABYTES of files I had stored. I was supposedly grandfathered in pricewise since streamload at $19.95 for 50 gigs of dl and unlimited uploads. Now for $29.95 they deleted all my files except one 20 kb chapter of one of my books AND now I have upload caps of 200 gigs. This is total bait and switch and the fact that they did this with zero warning, zero emails, and zero chance to even recover some of my files is absurd. I put up with years of mediamax sucky service simply because they had my files hostage. And now this? They need to be sued for breech of contract, badly.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7456510292762928762.post-77503927040679077762008-06-04T14:39:00.000-07:002008-06-04T14:39:00.000-07:00John Hood; You need to be aware that mediamax, th...John Hood; You need to be aware that mediamax, the linkup etc still has unethical billing practices. I appreciate your previous intervention into my long winded attempt to cancel my account, but prior to your intervention, to stop further charges, I input a test credit card number to stop unathorised charges on my card. My account is long since cancelled, but I received an email from the linkup two days ago saying my cedit card had failed. OBviously your company was trying again (despite the cancellation and what a problem that was) to charge a credit card. This is not only unethical but quite likely unlawful. You need to address as an absolute priority.Jasonhttps://www.blogger.com/profile/08585362142425014931noreply@blogger.comtag:blogger.com,1999:blog-7456510292762928762.post-90385973594388516382008-06-04T11:16:00.000-07:002008-06-04T11:16:00.000-07:00let's face it, hardly anyone got an email about th...let's face it, hardly anyone got an email about this move<BR/><BR/>i lost 20 GB of back-ups i had stored, being a free user<BR/><BR/>and i was planning to download it today & torrent it for myself....guess thats not gonna happenAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-7456510292762928762.post-29235198561299197762008-06-02T22:56:00.000-07:002008-06-02T22:56:00.000-07:00Hi, I was never notified about MediaMax being chan...Hi, I was never notified about MediaMax being changed to Linkup. I don't understand why they are holding my data hostage to get a paid membership from me. <BR/><BR/>I don't want any membership, I just want my files. Is there any way I can get justice. Writing to Linkup support has been no help. :(Poonam Sharmahttps://www.blogger.com/profile/06353705196113881323noreply@blogger.comtag:blogger.com,1999:blog-7456510292762928762.post-8151894543520876112008-05-29T11:58:00.000-07:002008-05-29T11:58:00.000-07:00Well I had about 160gb on the website { paying sub...Well I had about 160gb on the website { paying subscriber}- was using it as a backup.<BR/><BR/>I never recevied the email, just logged into linkup- only see my last few files! <BR/><BR/>What a swizz:- Somebody needs to sue the pants off these guys.<BR/><BR/>I was also an original streamload user who lost a ton of data on the move to mediamax. <BR/><BR/>I WILL NEVER USE LINKUP!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7456510292762928762.post-78508961107599197402008-05-03T01:51:00.000-07:002008-05-03T01:51:00.000-07:00This is really poor..really poor policy by mediama...This is really poor..really poor policy by mediamax. I am a free service user and looking at the customer's reply who have been paying for the service, I really do not see any reason to continue with MediaMax. <BR/><BR/>Free service is really a hoax! 25Gb Free Storage! Yeah! That is true. But when you get a notice that says within few days for free users your files(i.e. 25Gb) will be soon deleted, you try to download them and backup. And then you find the real reason for providing 25Gb free storage. MediaMax allows to download only 10mb size files( i.e. 0.0390625 PERCENT of 25Gb). Remaining files with size > 10 mb, forget them. Either delete them or just keep them hosted so MediaMax is taxed for hosting those and then they delete those files at the end of their always extending deadline.<BR/><BR/>Why did they create such a panic in users? <BR/><BR/>Even if you are a less than dozen people company, you could really do better than this. If the brains behind these company are working behind time and can't estimate future expansion, show them the door and hire new, skilled people.<BR/><BR/>Now I am so discouraged with the free service that thinking of a paid service with new TLU (thelinkup) is impossibility. If I am not assured of my files, if the company gives a one week notice to move files or else they will be deleted, and even they now upgrade and provide more up/download limits, I am not going to continue to use mediamax or thelinkup.<BR/><BR/>Thanks to mediamax, I have now deleted my all files > 10mb because I was unable to download them unless I upgrade subscription, which many people here on this blog will tell that it is not a wise option.<BR/><BR/>I am really looking forward to other options for hosting, but this time I am going to use a paid service than such a free horrible hoax.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7456510292762928762.post-57514483694455641082008-05-02T11:50:00.000-07:002008-05-02T11:50:00.000-07:00I was browsing the blog when I noticed this:------...I was browsing the blog when I noticed this:<BR/><BR/>-----<BR/>---From John Hood response on earlier post<BR/>Bottom line here is that most of the Streamload senior management (and the bulk of the staff for that matter) went to Nirvanix. Steve and I moved across the street to start MediaMax.<BR/>------ <BR/><BR/>So does that mean that all the competence and know-how went to Nirvanix? Would that perhaps be a better alternative for storage ?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7456510292762928762.post-42351375109488548052008-05-02T10:59:00.000-07:002008-05-02T10:59:00.000-07:00The tech end of it seems to be a significant part ...The tech end of it seems to be a significant part of the problem. But to launch/prelaunch/whatever like this is bad for any business. <BR/><BR/>I do get replies from the customer support. And they are always fine, no complaints. My biggest bone of contention is this short notice for free subscribers, and the lack of moving for others and deleting of old files. Its called storage... not time limited options before deletion. Not to mention this really really bad PR business practice of not letting people know in time. Get tons of complaints (theres a surprise) and then put every thing back again by a few weeks. A lack of notice about anything. No Business development plans. <BR/><BR/>Really, why not get everything up and running first? ( unless they lack hardware, which I suspect). And then once all is running, already have transfered the files for people people. Then email 1 Quarter in advance. Explain the why hows and whos of the move. People would then be asked to start using The link up. <BR/><BR/>If its a lack of resources, then do it order, but tell people, let the oldest subscribers have their files moved first etc. <BR/><BR/>Write notification on the site. Plugged it a bit. Not just act like a company based out of someones basement...<BR/><BR/>There are alternatives, search the posts and you will find them.<BR/><BR/>DaveAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-7456510292762928762.post-68357054320143023302008-05-02T08:54:00.000-07:002008-05-02T08:54:00.000-07:00If anyone knows of a similar service out there, I'...If anyone knows of a similar service out there, I'm all ears. I'm just not aware of one, and that is part of the problem here, I think...MM has everyone by the short-hairs. A monopoly on a particular service is no incentive to provide a good service, is it?<BR/><BR/>Streamload did work well, but there must have been some issue with it, such as not being able to handle the number of customers, or it cost too much to run. Speaking of which, cost is the major reason for this push to switch to Linkup (along with MM just not being a good service...). John Hood has referenced how a small number of people were responsible for TB's of stored data, and were not properly paying for such. So, voila!, there goes the 'unlimited storage' and here comes the higher prices. I suspect this Linkup platform isn't going to be significantly different from MM's, however. MM just wants a different set-up so they feel they are getting a big enough profit.<BR/><BR/>A great example of a well-run, reasonably priced online storage service is Photobucket. They are always coming up with new tweaks to their service (such as batch picture and video uploaders, photo editors) that work well. And they rarely crash or are 'down' for maintenance. They are well worth the annual fee. Can't say the same for any post-Streamload service...it's as if it were designed and run by a group of primates, not humans with (hopefully) business and computer degrees.<BR/><BR/>John Hood might be a great person who is doing the best he can as the head of customer service, but the rest of the company...well, I've already said it.Unknownhttps://www.blogger.com/profile/02092681985832894376noreply@blogger.comtag:blogger.com,1999:blog-7456510292762928762.post-90478011390648894952008-05-02T02:04:00.000-07:002008-05-02T02:04:00.000-07:00I am usually a very patient person... but really I...I am usually a very patient person... but really I am beginning to lose it. <BR/><BR/>Katie if you are going to upload again, why not use a new service?<BR/><BR/>I joined with Streamload..it worked, just do back to that system.<BR/><BR/>TLU update: Uploader TOOL asked for update, now no longer working. Website batch uploader not working. <BR/><BR/>Getting tired of this<BR/><BR/>DaveAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-7456510292762928762.post-73731561026400531302008-05-01T10:03:00.000-07:002008-05-01T10:03:00.000-07:00No signs of my account being moved yet.But, the sa...No signs of my account being moved yet.<BR/>But, the same problem that I had in the past (video files uploaded in the fall of 2006) has turned up again.<BR/>I had painstakingly corrected and re-uploaded most of these files a year ago, and now the links are failing again!<BR/>What is it about files uploaded in the fall of 2006 that is so troublesome for MM?? A faulty server?<BR/><BR/>Now I suppose I will have to re-upload all these video files again, for the third time! sheesh.Unknownhttps://www.blogger.com/profile/02092681985832894376noreply@blogger.comtag:blogger.com,1999:blog-7456510292762928762.post-69792379392915122292008-05-01T07:33:00.000-07:002008-05-01T07:33:00.000-07:00o.Ojust noticed today that my TLU account gets loa...o.O<BR/><BR/>just noticed today that my TLU account gets loaded with MM files.<BR/><BR/>BUT<BR/><BR/>I do miss A LOT like:<BR/><BR/>- still folders from filemanager<BR/>- saved attachments<BR/>- uploaded files<BR/>- hosted<BR/><BR/>are they still processing or can i assume they're lost in the transfer.<BR/><BR/>Besides that, if i look at it now, there's no way i can afford to pay for the amount stored right now.<BR/><BR/>Hvae been uploading to TLU today as well, and finished it with the message: user exceeded storaage limit. Going back to My Files the folders show, but no files or anything showing up. Does this has to do with the exceeded storage or is there a delay for ........hours?<BR/><BR/>*crosses fingers files from MM show up in TLU*Covereds Placehttps://www.blogger.com/profile/11586184608288277866noreply@blogger.comtag:blogger.com,1999:blog-7456510292762928762.post-83313916892662327862008-05-01T04:24:00.000-07:002008-05-01T04:24:00.000-07:00I have been a member of streamload since 2003.Stre...I have been a member of streamload since 2003.Streamload was perfect.This mediamax and now Link up continue to disappoint.Problems with the mover tool , launch date has now changed to June.Im can longer trust this company.I had my account already moved and they moved not even half of my account .Wish Iverson and company well but I will longer continue to be let down and disappointed by them.Sent a e-mail to cancel my account today.I will never trust any company Iverson is behindAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-7456510292762928762.post-52268104799198543012008-04-30T22:37:00.000-07:002008-04-30T22:37:00.000-07:00marketing:So if the launch is officially in June, ...marketing:<BR/><BR/>So if the launch is officially in June, why move MediaMax now. I mean I understand the need for preparation and things. But, from a marketing biz development side. If MediaMax ceases to function, and TLU isd still in Beta, then you are loosing a slew of new customers! <BR/><BR/>I am sure you know the hassels of name change, but still there is little publicity around for TLU, which is a shame. And anyone using search engines will no doubt come across these blogs and shy away.<BR/><BR/>Just the same as doing secure online transactions...would you use a browser still in Beta format?<BR/><BR/>DaveAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-7456510292762928762.post-30861038751371160752008-04-30T15:32:00.000-07:002008-04-30T15:32:00.000-07:00Several people- The timing has nothing to do with ...Several people- The timing has nothing to do with college schedules or anything else. It's simply when the first version of the product was finished. The reason it hasn't been marketed is because this is a soft launch with the real deal coming sometime in June.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7456510292762928762.post-22581278270218176092008-04-30T15:27:00.000-07:002008-04-30T15:27:00.000-07:00anonymous- those files will show up eventually.anonymous- those files will show up eventually.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7456510292762928762.post-65517413014402873762008-04-30T11:51:00.000-07:002008-04-30T11:51:00.000-07:00Today I signed on to The Linkup and noticed that a...Today I signed on to The Linkup and noticed that a considerable number of Saved Attachment folders didnot make the transfer. Should I be concern or is it a matter of time before they appear.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7456510292762928762.post-25609253380373688722008-04-30T11:44:00.000-07:002008-04-30T11:44:00.000-07:00If unlimited storage really disappear, I'll have t...If unlimited storage really disappear, I'll have to say goodbye to 8 years of cooperation with Streamload/Mediamax.<BR/>I can't share most of my files since they won't interess many people.nigokihttps://www.blogger.com/profile/15782266566826652373noreply@blogger.comtag:blogger.com,1999:blog-7456510292762928762.post-7223120584884911182008-04-30T06:48:00.000-07:002008-04-30T06:48:00.000-07:00ERM... Seem likes u guys did an update on TLU... N...ERM... Seem likes u guys did an update on TLU... Now all the folders have vanished from the side bar. . .Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7456510292762928762.post-74370957986416438032008-04-29T19:49:00.000-07:002008-04-29T19:49:00.000-07:00Please be aware that processing is currently behin...Please be aware that processing is currently behind by 10 minutes on v5. It will take that long some uploaded files to appear in your account. We are working on resolving the situation.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7456510292762928762.post-44868008145665805762008-04-29T19:42:00.000-07:002008-04-29T19:42:00.000-07:00Colin is correct. This post will go up on our blog...Colin is correct. This post will go up on our blogs shortly.<BR/><BR/>Hi MediaMax users,<BR/><BR/>Migration update: As many of you have experienced, the "MediaMax to The Linkup mover" tool has not worked as planned. We are taking the mover tool down today and instead will be moving all valid files from paid users' accounts. So there is no longer a need to use the mover tool or to choose files to move.<BR/><BR/>As a result, the migration from MediaMax to The Linkup will take more time. We are extending MediaMax V5's life to Friday, May 9th. Thanks for your continued patience as we work through this major upgrade. We are doing everything possible to keep your MediaMax service up and running as normal during the move to The Linkup, and are listening to your feedback on The Linkup and getting it ready for primetime as soon as possible.<BR/><BR/>We have also received some great feedback from initial testing of The Linkup. First allow me to allay some concerns that have been raised:<BR/><BR/>Unlimited Storage. We believe that The Linkup can become the #1 platform for people to share files and maintain large file collections and backups - this is why we are introducing our new "Social Storage" concept. This will enable most users to have a virtually unlimited file collections on The Linkup. Even with our least expensive $5.95/mo account, we know there are many users who will be able to store terabytes of files in their account because of our Social Storage technology. We should have explained this better, and admittedly our current "My Profile" page does not make this clear - we're working on improving that.<BR/><BR/>Nearly all MediaMax V5 users will be under their "Social Storage Limit" on The Linkup.<BR/><BR/>The problem we have encountered in the past with offering blanket "unlimited storage" for everyone is that we end up with 95% of our users using the system as intended for personal collections and valid data (not random test data - literally!), but the other 5% of our users consuming 50% of the storage with years of database backups, video security camera logs, or other data that we did not originally intend the system to be used for. We believe our Social Storage policy will let our consumer customers create massive collections, but at the same time protecting our business so we can maintain a high-quality service.<BR/><BR/>Hosted Files. We will support existing MediaMax hosted links through Dec 31, 2008. For example, a file that is hosted at:<BR/><BR/>If people need more time (beyond Dec 2008) to update links to the new "thelinkup.com" URL, we will consider extending this deadline near the end of the year. But please start using the new www.thelinkup.com URL as soon as possible.<BR/><BR/>Those are the three big issues we've heard about (mover tool, unlimited storage, and hosted files). But if you have other concerns, please let us know - support@thelinkup.com.<BR/><BR/>In addition, here is some insight to other bugs or confusing areas on The Linkup that we've heard about and are already working on:<BR/><BR/>- Pricing page. No, you can't get the same thing for $5.95 or $58.95. One should be labeled "monthly", and one "annual". A new pricing page is coming soon…<BR/>- IE6 doesn't work as well as IE7 or Firefox. (a) we really recommend you use Firefox for The Linkup (and any Internet browsing in general), but (b) we are working on improving our IE6 support. "Profile" is the new "Hosted" and should provide direct links to your files with pretty URLS. It currently does not but will soon…<BR/>- Receive files from other people. We will be adding another option to the upload confirmation page, that allows people (anyone, they do not need an account) to send files to your The Linkup account.<BR/><BR/>That's it for now!<BR/><BR/>-SteveAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-7456510292762928762.post-12332830084768816712008-04-29T17:31:00.000-07:002008-04-29T17:31:00.000-07:00Check what I got in email:"Hello,Thanks for your e...Check what I got in email:<BR/><BR/>"Hello,<BR/><BR/>Thanks for your email. We apologize for the issues you have been experiencing with the mover tool. We are taking the mover tool down today and instead will be moving all valid files from paid users' accounts. So there is no longer a need to use the mover tool or to choose files to move.<BR/><BR/>As a result, we expect the migration from MediaMax to The Linkup to take at least another two weeks. We are extending the MediaMax V5 life to Friday, May 9th. <BR/><BR/>Thanks for your continued patience as we work through this major upgrade.<BR/><BR/>Regards,<BR/>Colin<BR/>MediaMax Support"Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7456510292762928762.post-44664358920891325242008-04-29T12:01:00.000-07:002008-04-29T12:01:00.000-07:00I was just told by the MM "support" that the deadl...I was just told by the MM "support" that the deadline has now been extended to 5/09.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7456510292762928762.post-76686910614435517462008-04-29T03:27:00.000-07:002008-04-29T03:27:00.000-07:00Has anyone on the list of accounts John was moving...Has anyone on the list of accounts John was moving 100%, been moved as yet? <BR/><BR/>I am nervous as my TLU account remains empty. I don't want them to rush it, I don't want to hassle them and I sure as hell don't want to lose any more files.<BR/><BR/>So please let me know that your files are moving across hassle free.<BR/><BR/>IanAnonymousnoreply@blogger.com